Developed a Compliance Monitoring Data Product, resolving gaps in 250,000 loans and achieving 98% RBI compliance.
Spearheaded the end-to-end design and launch of a Lending Processing Cost Monitoring System Data Product, integrating 26+ API vendors to drive operational efficiency, achieve 95% billing accuracy, and reduce API hit costs by 38%.
Optimized the data pipeline across 5+ product teams in PL lending (KYC, Payments, Customer Support, vKYC, Fraud), reducing failures and enhancing reliability while developing 10+ new tracking metrics.
Executed cohort analysis on Lending Processing Fee impact, identifying and eliminating fees for high-impact customer segments, boosting sales by 5 Cr+/month and advancing progress toward a 25 Cr+/month revenue target.
Analyzed UPI decision trends—identifying a drop from 17% to 4% in same-month decisions despite higher approval rates—and recommended targeted refinements to boost disbursals by 10% on a base of 18L customers/month.